Guarantee & Return Policy

Our products have a 10 year warranty.

If, despite extensive checks, you receive the goods with defects, the customer service department will help you.
The guarantee does not affect your legal rights and is valid from the transfer of the goods until the end of the guarantee period. Furthermore, the consumer can return the goods until the end of the warranty at a cost which is paid by ddsports (the guarantor). The consumer will receive the repaired product or replacement of the goods at our discretion. The guarantee is valid only for physical use and consumer compensation. The guarantee also does not cover the purchase of contracts where the buyer is engaged in commercial activity or self-employment by using our products.

The costumers have no right to demand compensation for damages on purchased products which are damaged from improper operation or use, or use of force or physical damage following a usage of risk.

Small deviations in the shape and color of the models, especially in the subsequent deliveries resulting from the technical changes made in the context of further development, are not defects.

If you want to return products that are excluding the terms of the warranty, please contact us at or at +30 694 6552796.

Please note that there is no refund for products that are made exclusively regarding your specifications or are clearly tailored to your personal needs or are non-refundable due to their composition.

If you are a legal entity or if you acquired the goods for a purpose that can be considered part of your freelance business, the standard return cost will have to be paid by you, unless the goods delivered are not in accordance with what you ordered or there is a valid complaint about the products.